WHAT TLN offers IBCLCS
- No-hassle insurance billing
- Social media marketing materials
- Your own TLN link to share with patients
- The latest industry news at your fingertips
- Pre-approval for multiple insurance-covered follow-up appointments
- Fewer cancellations with insurance-approved appointments
- A custom IBCLC portal to track client insurance coverage and submit paperwork
- Fast, reliable intake services with a 5-star patient care team
We’re the most impactful network of inclusive care for IBCLCs and families in America. Join us.
Frequently Asked Questions
Yes. We believe in the power of expert care and thus work exclusively with IBCLCs – the gold standard professional certification in the lactation discipline. Knowing that an IBCLC must log hundreds of clinical hours, pass a rigorous examination, and complete dozens of hours of continuous education annually to retain their certifications provides a level of confidence in the care that you provide to families each day.
At TLN, an important part of our mission is to remove the burden of insurance billing on behalf of our IBCLCs, allowing you to focus on providing care and growing your practice. Since standard coding and fees are not yet established for lactation services, we are continuously and rigorously updating our coding regime and billing practices to meet the latest guidance from insurers.
Not yet, but that is our goal.
We are diligently working on partnership arrangements with insurance carriers to become part of their networks. Above all else, we believe that lactation care is a right, not a privilege.
Breastfeeding support is a preventative service as mandated by the Affordable Care Act and must be covered without the requirement to pay a co-payment, co-insurance, or deductible for in-network providers. Unfortunately, our claims are oftentimes adjudicated as an out-of-network provider. This means that our reimbursement rates can vary drastically and sometimes we do not receive payment at all. Reimbursement rates also vary by carrier and plan type.
As you know, every visit with a patient can be different and have unique challenges. A typical IBCLC lactation visit lasts 90 minutes and it’s common for parents to need 3-6 visits within the baby’s first year of life.
Explanation of Benefits (EOBs) are sent out often and we know that it can lead to confusion and concern from patients. We are happy to field any concerns around EOBs. Our typical response to patients is to reassure them that the EOB is NOT a bill and that they will not pay anything out-of-pocket.